THE RIGHTS OF CONSUMERS. THE RETURNS OF THE GOODS.
Each of us faced a situation when the purchased item was of
poor quality or totally unusable. In such cases, people
behave differently: some try to change a thing, others just
swallow the insult. However, in both situations, buying
turns and wasted financial resources.
That's because smiling sellers if the item is returned in
the vast majority of cases develop in the hard, unscrupulous
and cynical people. They will do everything possible to
expose to blame for the defective goods. Not knowing the
laws and their rights, the citizen, usually with nothing.
Well, if it was an inexpensive purchase, and if the
acquisition cost substantial sums of money, which affected
the pocket. What to do in this situation?
Few people know that a defective product can not only
change, but also demand to return the money to repair at
seller's expense, to obtain moral compensation. After all,
for example, the exchange of goods, the seller changes we
thing the same is of poor quality, while other solutions to
the problem are not available.
In the Russian Federation there are rules and requirements
for trade that must be observed by the seller. In order to
monitor compliance with the rules, there are special
organizations such as the Federal Antimonopoly service,
police and Prosecutor's office. However, they intervene in
the situation, usually only when recorded numerous
violations. In a few cases to defend their rights are
usually the most.
Protection of the rights of consumers to return goods to the
process, which will not cause any difficulties if you
consult a professional lawyer. A competent lawyer will
advise you about the place of purchase and the store will
check the conditions of the contract of purchase and sale, I
will consider the warranty period. A lawyer for the
protection of the rights of consumers knows all the tricks
and the tricks of unscrupulous sellers, and will not allow
them to slip poor quality products. Thus, the risk of being
cheated is reduced significantly.
If it did happen, the professional lawyer will help to carry
out all necessary inspection, examination, competently make
a complaint or statement. In addition, the lawyer will
represent your interests in court where will demand not only
a refund of the amount for the goods, but also moral
compensation for the harm done. Statistics show that in
opposition to buyer Ц seller usually wins is the one whose
rights have been violated, that is, a citizen or legal
person who purchased the goods of improper quality or
However, to achieve the truth in court is very difficult,
because the stores and sellers usually possess a staff of
lawyers who can find even the smallest loophole in the law
and evade responsibility. Only a professional lawyer will be
able to find the truth, to go out with you the winner in
this confrontation and force sellers to comply with the