PROTECTION OF THE RIGHTS OF CONSUMERS
The consumer is defrauded by the seller, due to legal
illiteracy often takes no action for return of the defective
goods. In the event of a dispute with retailers and
manufacturers Ц need experienced attorney.
In case of violation of your rights, with it, you will be
Х return the amount of money paid for the goods of improper
Х receive monetary compensation for moral harm;
Х to reduce the amount paid for the goods;
Х to promote free elimination of defects;
Х to recover from the seller liquidated damages;
Х to return funds spent on services representative.
Do not be afraid of seeking help from professionals, because
the protection of the rights of consumers of goods helps to
solve these problems. Since unscrupulous manufacturers it is
on this count, implementing a known-defective product. The
amount paid for it, you are huge (for example, if the goods
expensive car) Ц a lawyer can help in this case.
At the beginning of a dispute, you must write and deliver to
the seller a competent claim. It will be able to be a
competent lawyer, in most cases, it helps to solve the
problem within 10 days of the settlement agreement by law.
Such treatment must be specified:
Х address, the name of the recipient of the claim;
Х name and contact information of the sender of the
Х description of what the problem is, with references to
Х legal requirements of the sender;
Х a list of actions that will follow a complaint, if the
seller refuses to meet the requirements.
If the seller does not agree with the claim Ц the deceived
consumer receives the right to compensation for moral
damage. In the vast majority of cases, correctly written
reasoned petition - court should be fully satisfied with the
reimbursement of expenses associated with the conduct of the
case, and sometimes imposed an additional fine on the
Respondent. It becomes clear that the protection of the
rights of consumers of goods without legal education is
For return of the vehicle, of poor quality, you need to know
all the details. To win the process in a large company, the
need to protect the rights of consumers of the goods by a
qualified technician, as required to conduct pre-trial
independent technical expertise.
In addition, the lawyer can demand the payment of a penalty.
The law provides for the payment upon demand of buyer,
pending a court decision. You only need to know what
qualifies the consumer and this too will help only a